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Service Related Issues

20 minutes, free. Online meeting.

Expect a response within 24 to 48 hours. This appointment is for Green Energy EPC by Makello technicians to discuss any issues that you are having with your system. Some issues can be resolved remotely. If your equipment issue requires in-person troubleshooting, monitoring reconnect, solar module washing, battery optimization, or firmware upgrade appointment, we can schedule immediately, and there is an additional booking fee. Prices below includes 50 miles roundtrip from our office. ($1/mile thereafter) Bundle 3 multiple services in the same visit to save $100 off your service call. Share 1 complete Utility Bill and receive $50 off your service call. Services: Monitoring Reconnect - WiFi $350 Solar Module Washing - $350 (Up to 10 modules. $7/extra module) Inspection of solar or battery - $400 Troubleshooting: Electrical Inspection of MSP and Wire management and connections - $450 (Up to 2 hours on site) * Troubleshooting on-site service call are extra and will be quoted by on site time assessment to fix/repair each problem. If your equipment issue requires a Service & Repair appointment, those appointments are grouped together with other service appointments in your area, for resource efficiency. (Currently booking 3 - 4 weeks out.)

Times are Pacific time.

1. Choose a time

Monday, November 16

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2. Your details

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